The Carpet Spa | Emergency Water Restoration

Emergency Water Restoration

When a pipe bursts or an appliance starts leaking in your home, time is critical.

Unless you take action right away, the water damage will keep progressing. Even a small leak grows quickly and can result in serious property damage.

If you find yourself with water where it shouldn’t be—whether it’s a burst pipe in the winter, a leaking fridge line or a flooded basement—call us as soon as possible. We’re trained and certified especially in this area and can come quickly to help you.

When I call, what can I expect? How will you take care of the problem?

The first thing we do is find the source of the problem and explore the extent of the damage.

In less obvious cases, we do that by using moisture meters as well as infrared cameras, which can detect water in unexpected areas.

Then, when we’ve figured out the problem, we take out the bulk of the water with the same powerful truck-mounted machine we use for carpet cleaning.

Afterward, we spray an antimicrobial solution to stunt mold growth.

Finally, we set up large dehumidifiers and air movers, which dry the rest of the area.

Whenever possible, we do our best to dry without disassembling or cutting. Cutting into the wall is an absolute last resort (when the situation has become too serious). We do whatever we can to avoid doing further damage to your home.

How quickly can you help me?

We pride ourselves on how quickly we’re able to respond to calls for help. We know water damage is a serious thing, and—as we mentioned before—time is critical. That’s why we’ve been known to show up within an hour’s notice.

In fact, we’ve even responded to “distress calls” on Christmas Day. Burst pipes don’t recognize holidays!

Will you work with my insurance company?

With water damage jobs, we work directly with your insurance company. That means we’ll submit the bills to them ourselves, so that’s one less hassle you have to worry about.

You should also know that we work for you, not the insurance company. By that we mean our focus is always on giving you the best service we can. We can even guide you through the ins and outs of what the insurance company will and won’t cover.

Why should I choose Carpet Spa?

If you’re looking for a water restoration service that truly cares about you—your home, your needs—then Carpet Spa is your best choice. As a family-owned and family-run business, we have a personal approach to our work that makes us unsatisfied unless you are satisfied.

I guess you could say we take this work personally.

At the same time, professionalism is important. When your home or business is in danger of structural damage from a leak or flood, it’s essential to hire technicians who know what they’re doing.

We have over 15 years of experience in the business, and we’re certified by the IICRC in the area of water damage restoration.

How can I contact you?

At the first signs of a leak, call us immediately at 814-371-6708. We’ll come to you as soon as possible and work out a plan to stop the damage.

Even if you think you’re too far away, don’t hesitate to call. When it’s a matter of water damage, we’re willing to drive farther away than we normally would for an ordinary carpet cleaning.